Privacy Policy
Last updated: March 25, 2026Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we protect it.
1. Information We Collect
We collect information you provide directly to us when you create an account, use our app, or contact us. This includes your name, email address, and any content you create within the app such as plans, memories, and activity lists.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve The Red Thread app
- Personalise your experience and surface relevant activity suggestions
- Send you updates, newsletters, and promotional content (with your consent)
- Respond to your comments and questions
- Monitor and analyse usage patterns to improve our service
3. Sharing of Information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating the app, subject to strict confidentiality agreements. We may also disclose information if required by law.
3. In-App Payments
If you make purchases within The Red Thread, your payment information is processed securely by our third-party payment processors. We do not store your full credit card information on our servers. These processors may collect certain transaction data in accordance with their own privacy policies.
4. Advertising
We may work with third-party advertising partners to display ads within the app. These partners may use technologies like cookies, SDKs, or device identifiers to collect information about your usage of our app and other apps to provide interest-based advertising. You can opt out of personalized advertising through your device's privacy settings.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
5. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at privacy@theredthread.app.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at threredthreadapp@gmail.com.